General Terms and Conditions

 

Delays:

Greenland is the wildest country in the northern hemisphere, infrastructure is almost non-existent and logistics pose enormous challenges. That is the reason why we may not follow daily itineraries exactly as planned. All activities are subject to change in order to adapt the journey to the weather conditions, sea conditions, or technical and organisational difficulties, and it therefore requires flexibility in the traveller. Some activities may be cancelled because of weather or ice conditions.

Flights to/from Greenland may occasionally be liable to delays or rerouting due to the Arctic weather conditions in the region.

In the event of rerouting of the tour or delays, over-night accommodation within the dates of travel is included in the price.

However, costs that are incurred due to an extension of the tour are generally incumbent on the participant. In such circumstances, Greenland.net is not liable for expenses resulting from changes of travel plans, lost earnings…

Airline Company Liability:

Air Greenland and Air Iceland operate respectively from Copenhagen (Denmark) and from Keflavik and Reykjavik (Iceland).

Greenland.net is based in South Greenland to where flights from Iceland take off from Keflavik International Airport. However, the rest of main destinations from Iceland to Greenland are deserved from Reykjavik Domestic Airport.

As our company offers Adventure and Expedition Trips in the whole Greenland; we thus refer to both airline companies’ own terms and conditions.

These airline companies do not assume any liability for events that occur when passengers are not on board the aircraft of the airline company concerned. With respect to liability for checked baggage, please refer to the airline company in question’s own terms and conditions.

Cancelation Terms:

Cancellation of land arrangement:

All requests for cancellations must be received in writing.

After reservation is confirmed and until 8 weeks prior to departure:

8 – 4  weeks prior to departure:

Cancellations received by Greenland.net between 8 and 3 weeks prior to departure, are charged 50% of the land arrangement + cost of non – refundable flight tickets + cost of other non – refundable expenses.

4  – 2  weeks prior to departure:

Cancellations received by Greenland.net between 3 and 1 weeks prior to departure, are charged 75% of the land arrangement + cost of non – refundable flight tickets + cost of other non – refundable expenses.

Later than 2 weeks prior to departure:

Cancellations received by Greenland.net later than 1 week prior to departure, are charged 100% of the land arrangement + costs of non – refundable flight tickets + cost of other non – refundable expenses.

Administrative fees:

For every cancellation, 80€ per traveller, are charged as administrative fees.

FOR THESE AND OTHERS REASONS, YOU ARE STRONGLY ENCOURAGED TO OBTAIN TRIP CANCELLATION INSURANCE.

Edition: December 2015

 

Our commitments

Environmental sustainability. We believe in a responsible tourism with unspoilt nature of Greenland, so all our trips are planned to have the least possible impact on the environment.

Safety. All our guides are expert about Greenland and know when either it is or it is not convinient to carry out an activity. Our safety records are unmatchable.

Local population. Our Inuit Climate Change Patrol   ensures the maintanance of Inuit traditions by involving local people in utilization of a sustainable tourism.

Inuit Windsled 

To collaborate in the deepest knowledge of the most unfamiliar places on the planet and do so without affecting ecosystems. This is the philosophy that marks the Inuit Windsled Project, the only totally ecological vehicle designed for research in Polar lands.

Based on the ancient knowledge of the Inuit peoples, the Windsled developers have managed to create a means of transportation that combines tradition with modern means through kites that harness aeolian energy.

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Inuit Climate Change Patrol;

In Thule today sled dogs are still used and the inhabitants go in search of their livelihood in cloth-lined kayaks, but we are witnessing the last generation of true Inuit hunters. Most of these people are between 45 and 60 years old and the next generation aren’t continuing in these traditions… Are we witnessing  the last dynasty of the Kings of Thule?  

This fear is the germ of the Inuit Climate Change Patrol, current project led by Ramon Larramendi (founder of Greenland.net)

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